FAQ

What is stone washed linen?

Stone washing is a technique that uses enzymes to soften the linen fabric, increase its flexibility and give it that cozy, soft feel. Pre-washing doesn’t affect the quality of the fabric. On the contrary, it prevents shrinkage so your items can easily be machine washed and tumble dried.

 

What are the Care instructions for linen and organic cotton?

-Linen care:

Gentle machine wash in cool or warm water separately before use. Linen naturally gets softer with every wash, and our stone washed linen should already be at its maximum softness

Do not use bleach or bleaching agents, do not wash with towels or products with similar color.

Tumble dry low

Avoid direct sunlight as this will result in bleaching.

Usually linen does not require ironing. However, in order to reduce wrinkles, you can iron. The consequence is that it can weaken the fiber over time. Our advice is to iron if you insist to use a medium-hot iron on the fabric while it’s still damp use a quality steamer.

-Organic cotton care: gentle machine wash in warm water with mild soap.

What are the current sizes of our bedding product?
Size Duvet cover fitted sheet pillowcase
Queen 200x 220cm 160 x 200 50 x 70cm
King 200 x 220cm 180 x 200 50 x 70cm

 

Do you offer free shipping in VietNam?

The 31 offers free shipping on all orders of 1.500.000 VND or more. Deliver is carried out by our carrier of choice and it can take 2-4 business days.

 

Do you ship internationally?

Yes please email us or call us so we can give you correct quotation of shipping based on the destination

 

Do you offer wholesale?

We do offer wholesale of all our products to stores, boutiques, hotels, and restaurants all over the world who share the same passion for sustainable lifestyle fashion as ours. Send us an email at contact@the31.vn and we’ll send you our wholesale terms and conditions.